MyLyraSong

Terms of Service

Effective Date: June 22 2026

Welcome to My Lyra Song. These Terms of Service (“Terms”) govern your access to and use of mylyrasong.com, our order forms, communications, digital products, personalized songs, optional video add-ons, and related services (collectively, the “Service”).

By accessing the website, submitting an order, checking an agreement box, making a payment, uploading or sending materials, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service or place an order.

For questions, contact us at hello@mylyrasong.com.

  1. Overview of the Service

My Lyra Song provides personalized digital songs and optional personal-use video add-ons created from information, names, memories, stories, photos, preferences, and other materials submitted by customers.

The Service is a personalized digital creative service. It is not a physical product. No physical item will be shipped.

Each order is created using a human-directed creative and production process, which may include software-assisted production methods, third-party creative tools, editing, arranging, lyric development, audio production, and other digital production techniques.

  1. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order.

If you submit information, names, stories, photos, images, or other materials relating to a minor, you represent and warrant that you are the parent, legal guardian, or otherwise have all necessary authority and permissions to submit those materials and request the creation of the song or related deliverable.

  1. Orders and Customer Information

To create a personalized song, we rely on the information you provide. You are responsible for ensuring that all names, spellings, dates, memories, relationships, instructions, photos, and other submitted details are accurate, complete, lawful, and appropriate.

We may contact you if we need clarification, but we are not obligated to request additional information before beginning production.

We may decline, cancel, or refuse any order in our discretion, including orders that are incomplete, unlawful, abusive, misleading, exploitative, infringing, defamatory, hateful, sexually explicit, harassing, invasive of privacy, or otherwise inappropriate.

  1. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated.

Current prices, package names, add-ons, delivery options, and any available upgrades are displayed on the website, order page, or checkout form at the time of purchase. Prices may include, without limitation, a personalized digital song, optional priority delivery, optional video or lyric video add-ons, and other available services.

The price charged for your order is the price displayed at checkout at the time your order is submitted, unless there is an obvious pricing, typographical, technical, or availability error.

Payment is due at the time of order. Production may not begin until payment has been received and the required order information has been submitted.

Payments may be processed by third-party payment processors such as PayPal or other providers. We do not control those third-party services and are not responsible for their separate terms, policies, processing delays, declines, holds, disputes, account limitations, security practices, or fees.

You are responsible for any taxes, charges, or fees applicable to your order, unless otherwise stated.

We reserve the right to change pricing, packages, add-ons, delivery options, promotional offers, or availability at any time. We also reserve the right to correct pricing errors, typographical errors, technical errors, or availability errors at any time. If an order is affected by an error, we may cancel the order and issue a refund of amounts paid for the affected item.

  1. Promotional Offers and Special Pricing

From time to time, My Lyra Song may offer limited-time promotions, seasonal prices, discounts, special pricing, bundled add-ons, promotional delivery benefits, or special occasion offers.

Promotional pricing is valid only during the stated promotional period and may be modified, extended, limited, or discontinued at any time unless prohibited by law.

A promotional price does not create any right or entitlement to that price for future orders, past orders, add-ons, upgrades, delivery benefits, or other services.

Promotional offers may be subject to availability, daily order capacity, complete customer-submitted information, payment confirmation, operational limitations, and any specific terms stated on the website, order page, or checkout form.

If priority delivery, an add-on, or another benefit is included at no extra charge as part of a promotional offer, it has no separate cash value and does not create any separate right to a refund, credit, exchange, price adjustment, or cash equivalent.

Unless expressly guaranteed in writing by My Lyra Song, promotional delivery benefits are priority production targets and not unconditional guarantees of delivery by a specific minute, hour, or deadline.

  1. Delivery

Deliverables are provided digitally, typically by email, private link, download link, or another digital delivery method.

Delivery times are estimates unless My Lyra Song expressly states in writing that a specific delivery time is guaranteed. Delivery may depend on order volume, payment confirmation, clarity and completeness of submitted information, technical factors, customer responsiveness, and other circumstances.

Priority delivery, when purchased as an add-on or included as part of a promotional offer, is subject to availability, daily order capacity, complete customer-submitted information, payment confirmation, and technical feasibility.

Unless expressly guaranteed in writing by My Lyra Song, priority delivery is a priority production target and not an absolute delivery guarantee. “Priority 24-Hour Delivery” means that My Lyra Song will make reasonable efforts to prioritize the order for delivery within approximately 24 hours where capacity allows.

Priority delivery does not guarantee a particular creative result, acceptance by the recipient, emotional reaction, platform performance, or any other outcome.

My Lyra Song is not responsible for delays caused by incorrect email addresses, spam filters, email provider issues, customer delays, incomplete or unclear order details, missing materials, third-party service outages, payment processing delays, force majeure events, emergencies, or circumstances outside our reasonable control.

  1. No Revisions Included Unless Stated

Unless a specific order page or written agreement states otherwise, no revisions are included.

Personalized songs are subjective creative works. You understand and agree that dissatisfaction with style, mood, lyrics, voice, arrangement, interpretation, genre, tempo, emotional tone, or creative direction does not entitle you to a refund, revision, remake, or replacement.

At our discretion, we may correct an obvious technical delivery issue, major file defect, or clear spelling/pronunciation issue caused by our error if you notify us promptly. Requests must be submitted within seven (7) days after delivery. We are not obligated to make corrections where the issue resulted from inaccurate, incomplete, unclear, or late customer-provided information.

  1. Customer Materials

“Customer Materials” means any names, stories, memories, text, photos, images, recordings, likenesses, personal details, instructions, files, or other materials you submit, upload, email, or otherwise provide to us.

You retain whatever rights you lawfully own in your Customer Materials. However, by submitting Customer Materials, you grant My Lyra Song and its owners, operators, contractors, vendors, processors, and service providers a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, process, transmit, store, create derivative works from, and otherwise use the Customer Materials as reasonably necessary to provide the Service, create and deliver your order, communicate with you, maintain business records, protect legal rights, and improve internal production workflows.

You represent and warrant that:

a. you own or have obtained all necessary rights, permissions, consents, and releases for the Customer Materials;
b. your submission and our use of the Customer Materials will not violate any copyright, trademark, privacy right, publicity right, moral right, contractual right, confidentiality obligation, platform rule, or other right of any person or entity;
c. you have permission to submit names, personal stories, photos, images, and likenesses of all identifiable persons included in the order;
d. if any identifiable person is a minor, you have all required parental or legal guardian authority;
e. the Customer Materials are accurate to the best of your knowledge and are not unlawful, defamatory, harassing, abusive, exploitative, misleading, obscene, or invasive of privacy.

We are not responsible for verifying the truth, accuracy, ownership, permissions, or legal status of Customer Materials.

  1. Photo and Image Submissions

If you purchase or request a video add-on or otherwise submit photos or images, you are solely responsible for ensuring that you have the right to submit those photos or images and authorize their use in a personal-use video or related deliverable.

Do not submit professional photographs, copyrighted images, screenshots, artwork, celebrity images, stock images, social media images, or third-party content unless you have the legal right to do so.

We may refuse to use any image if we believe it may be unlawful, infringing, inappropriate, low quality, technically unsuitable, or inconsistent with the Service.

  1. Final Deliverables

“Final Deliverables” means the completed personalized song file, audio file, optional video file, lyric video, or other digital file delivered to you.

Final Deliverables are licensed, not sold, except to the extent a separate written agreement expressly states otherwise.

Unless otherwise expressly stated in writing, Final Deliverables are for personal, private, non-commercial use only.

You may play the Final Deliverable for yourself, the intended recipient, friends, family, and private guests. You may share the Final Deliverable privately for personal gift purposes.

You may not use the Final Deliverable for commercial purposes, advertising, monetized content, paid promotions, public campaigns, political campaigns, business marketing, resale, sublicensing, merchandising, synchronization, streaming distribution, commercial release, film/TV/game placement, or any revenue-generating use without our prior written permission.

  1. No Copyright Transfer; No Work Made for Hire

Your purchase does not transfer copyright ownership, publishing rights, master rights, neighboring rights, performance rights, synchronization rights, trademark rights, trade dress rights, or any other intellectual property rights to you.

The Service is not a “work made for hire.” No assignment of copyright or ownership is provided unless expressly agreed in a separate written agreement signed by us.

You may not claim sole authorship, exclusive ownership, or exclusive rights in any Final Deliverable.

You may not register, attempt to register, monetize, administer, claim, or enforce any copyright, master right, publishing right, neighboring right, Content ID claim, fingerprinting claim, or platform ownership claim in any Final Deliverable unless we expressly authorize it in writing.

  1. No Content ID, Takedowns, or Exclusive Claims

You may not upload, register, or submit any Final Deliverable to YouTube Content ID, Meta Rights Manager, TikTok rights management systems, copyright fingerprinting systems, distribution platforms, performing rights organizations, mechanical rights agencies, neighboring rights organizations, or similar systems in a manner that claims ownership, blocks others, monetizes third-party uses, or creates exclusive rights.

You may not issue takedown notices, copyright claims, platform disputes, or infringement notices based on a Final Deliverable unless you have our prior written authorization.

  1. Non-Exclusive Creative Elements

You understand that music production often uses common themes, genres, chord progressions, instruments, sounds, structures, lyrical concepts, emotional language, production methods, and stylistic elements.

We do not guarantee that any melody, chord progression, lyric concept, arrangement, production style, sound, voice-like quality, rhythm, instrumentation, or other element will be unique, exclusive, or unavailable in other works.

Your personalized details may make the Final Deliverable meaningful to you, but your purchase does not create exclusivity over general creative elements, musical ideas, production methods, templates, prompts, workflows, styles, or themes.

  1. Samples and Website Examples

Sample songs, previews, testimonials, mockups, descriptions, and examples on the website are for illustration only.

They do not guarantee that your song will have the same style, voice, genre, quality, emotional effect, length, structure, lyrics, production approach, or recipient reaction.

  1. Acceptable Use

You agree not to use the Service to create, request, submit, upload, or distribute content that is unlawful, abusive, defamatory, harassing, hateful, discriminatory, threatening, sexually explicit, exploitative, invasive of privacy, infringing, deceptive, or otherwise inappropriate.

You may not use the Service to impersonate any person, exploit a minor, disclose private information without consent, harass a recipient, manipulate someone emotionally in an abusive manner, violate a restraining order or legal obligation, or create content intended to deceive, defame, threaten, stalk, or embarrass another person.

We may refuse or cancel any order that appears to violate this section.

  1. Recipient Consent and Sensitive Situations

You are responsible for using the Final Deliverable lawfully and respectfully.

Some personalized songs may involve sensitive relationships, romantic confessions, apologies, memorials, family matters, health issues, grief, minors, or private personal information. You are responsible for deciding whether it is appropriate to submit those details and share the resulting song.

We are not responsible for how any recipient reacts to, interprets, shares, rejects, or responds to a Final Deliverable.

  1. Refunds and Cancellations

Because the Service involves customized digital creative work, all sales are final once an order is submitted and payment is received, except where otherwise required by law or expressly agreed by My Lyra Song in writing.

Production may begin shortly after payment and submission of order details. If you request cancellation before production begins, we may, in our sole discretion, issue a full or partial refund. Payment processing fees, rush fees, administrative costs, or other non-recoverable charges may be excluded where permitted by law.

No refund is owed because of subjective dissatisfaction, change of mind, failure to read these Terms, failure to provide accurate information, recipient reaction, missed personal deadlines not expressly guaranteed by us in writing, or inability to use the Final Deliverable on a particular platform.

If we are unable to complete an order for reasons within our control, our maximum obligation is to refund the amount you paid for the undelivered item.

For more details, see our Refund Policy.

  1. Chargebacks and Payment Disputes

If you believe there is an issue with your order, contact us first at hello@mylyrasong.com.

If you initiate a chargeback, payment dispute, reversal, or similar claim after receiving a Final Deliverable, we reserve all rights and remedies available under law, including suspension of further services, revocation of any license granted to you, recovery of amounts owed, and recovery of fees, costs, or losses to the extent permitted by law.

  1. Third-Party Tools, Platforms, and Services

The Service may depend on or interact with third-party services, including payment processors, hosting providers, email providers, file delivery tools, analytics providers, creative production tools, and other vendors.

We are not responsible for third-party outages, errors, terms, policies, decisions, refusals, account restrictions, content moderation decisions, processing delays, security incidents, or changes.

Your use of third-party platforms may be subject to their own terms and policies.

  1. No Professional Advice

The Service is a creative and entertainment service. It is not legal, financial, medical, psychological, therapeutic, religious, or professional advice.

You should not rely on any song, lyric, message, or deliverable as a substitute for professional advice or counseling.

  1. Privacy

Our collection and use of personal information is described in our Privacy Policy.

By using the Service, you understand that we may collect and process information necessary to provide the Service, including names, email addresses, order details, submitted stories, recipient details, photos, files, payment-related information handled through third-party processors, and related communications.

  1. Intellectual Property of My Lyra Song

The website, brand name, logo, designs, text, page layout, graphics, service structure, workflows, sample descriptions, policies, production processes, and other materials associated with My Lyra Song are owned by or licensed to us and are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, scrape, resell, imitate, or create derivative services from our website, branding, structure, materials, or Service without our prior written permission.

  1. Testimonials, Reviews, and Feedback

If you provide feedback, testimonials, reviews, comments, suggestions, or ideas, you grant us the right to use them for business, quality improvement, customer support, and promotional purposes, unless you expressly state otherwise in writing.

We will not intentionally publish highly personal submitted story details without permission, but we may use general feedback or anonymized comments unless prohibited by law.

  1. Disclaimer of Warranties

To the fullest extent permitted by law, the Service and all Final Deliverables are provided “as is” and “as available,” without warranties of any kind, whether express, implied, statutory, or otherwise.

We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted availability, error-free operation, platform compatibility, commercial value, emotional effect, recipient reaction, or suitability for any specific occasion.

Some jurisdictions do not allow certain warranty disclaimers, so some limitations may not apply to you.

  1. Limitation of Liability

To the fullest extent permitted by law, My Lyra Song and its owners, operators, contractors, vendors, service providers, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, emotional distress, reputational, lost profit, lost opportunity, lost data, platform, or business damages arising out of or relating to the Service, Customer Materials, Final Deliverables, delivery delays, recipient reactions, or use of the website.

To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Service will not exceed the amount you paid for the specific order giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law.

  1. Indemnification

You agree to defend, indemnify, and hold harmless My Lyra Song and its owners, operators, contractors, vendors, service providers, and affiliates from and against any claims, demands, losses, liabilities, damages, judgments, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

a. your Customer Materials;
b. your breach of these Terms;
c. your violation of any law or third-party right;
d. your submission or use of names, stories, photos, likenesses, private information, copyrighted materials, or other content without proper permission;
e. your use, sharing, publication, distribution, or misuse of any Final Deliverable;
f. any dispute between you and a recipient or any person referenced in your order.

  1. Force Majeure

We are not responsible for delays, failures, or inability to perform caused by events beyond our reasonable control, including technical failures, platform outages, payment processor issues, hosting failures, cyberattacks, labor disruptions, illness, natural disasters, power outages, governmental actions, war, terrorism, civil unrest, supply interruptions, or other force majeure events.

  1. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where the laws of your jurisdiction provide non-waivable consumer protections that apply to you.

  1. Dispute Resolution and Venue

Before filing any legal claim, you agree to first contact us at hello@mylyrasong.com and provide a reasonable opportunity to resolve the dispute informally.

To the fullest extent permitted by law, any dispute arising out of or relating to these Terms, the website, the Service, Customer Materials, or Final Deliverables will be brought exclusively in the state or federal courts located in Los Angeles County, California, unless a different venue is required by applicable non-waivable law.

You consent to the personal jurisdiction of those courts.

  1. Class Action Waiver

To the fullest extent permitted by law, you and My Lyra Song agree that any dispute will be brought only on an individual basis and not as a plaintiff, class member, representative, or participant in any class action, collective action, representative action, private attorney general action, or consolidated proceeding.

If this class action waiver is found unenforceable as to a particular claim, that claim may proceed only to the extent required by law.

  1. Time Limit for Claims

To the fullest extent permitted by law, any claim arising out of or relating to the Service must be brought within one (1) year after the claim arises, or it is permanently barred.

This limitation does not apply where prohibited by law.

  1. Changes to the Service

We may modify, suspend, discontinue, or update any part of the Service, website, pricing, products, add-ons, delivery methods, policies, or availability at any time.

We are not liable for any modification, suspension, or discontinuation of the Service.

  1. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted on the website with an updated effective date.

Your continued use of the Service after updated Terms are posted means you accept the updated Terms.

  1. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer these Terms, in whole or in part, in connection with a business transfer, reorganization, sale of assets, merger, change of control, or operation of the Service.

  1. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

The invalid provision will be interpreted or modified to the minimum extent necessary to make it enforceable, if permitted by law.

  1. No Waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to enforce that provision later.

  1. Entire Agreement

These Terms, together with any policies referenced on the website, including the Privacy Policy, Refund Policy, Personal Use License, and Upload Policy, constitute the entire agreement between you and My Lyra Song regarding the Service.

  1. Contact

For questions about these Terms, contact:

My Lyra Song
Email: hello@mylyrasong.com
Website: mylyrasong.com